Terms of service

Last updated: 11 September 2026

These terms apply when you buy from mrniland.com. Please read them together with our Shipping policy, Returns and refunds and Privacy policy.

About us

mrniland.com is operated by Mr Niland Pty Ltd (ABN 66 633 716 533, ACN 633 716 533), 161 Underwood Street, Paddington NSW 2021, Australia. You can contact us at hello@mrniland.com or on +61 400 010 301.

Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes those rights, or any similar rights you have under the consumer laws of the country you live in. If you live in the EU or the UK, this includes your legal guarantee that goods match their description and are fit for purpose (in the EU, for at least two years from delivery).

Products

We describe and photograph our products as accurately as we can. Colours and finishes can vary slightly between batches and from what you see on your screen, and because engraving is done by hand, no two engraved pieces are exactly alike.

Please read the care and safety information that comes with each product. In particular, the Fish Weight is solid stainless steel and weighs about 1.6 kg, and both the Fish Weight and the Fish Pan get very hot in use, so handle them with a dry cloth or oven gloves and keep them out of reach of children.

Prices and payment

Prices for Australian customers are in Australian dollars and include GST. Customers outside Australia see prices in their local currency. Shipping costs are shown at checkout before you pay.

For countries listed as "duties paid" in our Shipping policy, import duties and taxes are collected at checkout and included in the total you pay. Import duties for the United States are included in our US prices. For all other countries, your courier may ask you to pay import duties and taxes before delivery.

Payment is taken when you place your order.

Your order

After you place an order we'll email you a confirmation. If we can't supply a product, for example because of a pricing error or because it has sold out, we'll let you know and refund you in full.

Pre-orders: we show an estimated dispatch date for pre-order products and take payment when you order. If we can't dispatch by that date, we'll tell you, and you can choose to wait or cancel for a full refund.

Engraving and personalisation: because engraved and personalised items are made for you, we can't cancel them once engraving has started, unless the item is faulty.

Delivery

Delivery details are in our Shipping policy. The goods are yours once they are delivered to you, and we are responsible for them until then.

Returns and refunds

See our Returns and refunds policy.

Reviews and content you send us

If you post a review on our website or tag us in a photo, you let us share it on our website and social media with your first name. Please don't post anything unlawful or anything that isn't yours to share.

Our content

The text, photos, designs and trade marks on this website belong to us or our licensors. You're welcome to share links to our pages, but please don't copy our content for commercial use without our permission.

Liability

We're responsible for loss or damage caused by our failure to comply with these terms or the law.

Changes to these terms

We may update these terms from time to time. The version on this page when you place your order is the one that applies to that order.

Law

These terms are governed by the laws of New South Wales, Australia. If you're a consumer outside Australia, you also keep the protection of the mandatory consumer laws of the country you live in.